Privacy Policy

At AI Security Agency, we take the privacy and security of your data as seriously as we take the performance of your business. This Privacy Policy explains how we collect, use, protect, and share information when you use our AI and cybersecurity products, SaaS development, automation, and consulting services for your small business.

Last updated: January 13, 2026

Company: AI Security Agency (“we”, “us”, “our”)

  • Increase revenue through data-driven AI and automation solutions without compromising privacy.
  • Save time by securely automating repetitive workflows and data processing.
  • Reduce security risks with robust safeguards built into every product and engagement.

1. Who this policy applies to

This Privacy Policy applies to small business clients, prospective clients, and users who interact with AI Security Agency via our websites, web applications, automation workflows, APIs, products, and consulting engagements (collectively, the “Services”). If we process data on behalf of your business, we do so as a service provider / processor under applicable privacy laws.

2. Information we collect

We only collect information that we need to deliver secure and effective Services and to help your business grow. This includes:

  • Business contact data (e.g., name, role, business email, phone number).
  • Account and authentication data (e.g., login credentials, security logs).
  • Billing details (e.g., billing contact, transaction history, limited payment metadata — we do not store full card numbers when using third-party processors).
  • Operational data you choose to connect to our AI, automation, or SaaS systems (e.g., CRM records, ticketing data, chat transcripts, workflow inputs).

Where possible, we minimize the use of personally identifiable information and prefer pseudonymized or aggregated data, especially in AI training and analytics contexts.

Cookies & Tracking Technologies

Our website and online services may use cookies, tracking pixels, analytics tools, and similar technologies to improve user experience, analyze traffic, and enhance our Services.

These technologies may collect information such as IP address, browser type, device information, pages visited, and interaction data. You may control cookies through your browser settings. Disabling cookies may affect certain functionality of our Services.

We do not use tracking technologies to collect SMS opt-in consent data for marketing resale or sharing.

3. How we use your information

We use client and user data to provide secure, high-impact Services aligned with your business goals:

  • To configure, operate, and optimize our AI, cybersecurity, SaaS, and automation products for your specific workflows.
  • To help increase revenue by analyzing performance data and recommending or powering optimizations in your funnels, messaging, and operations.
  • To help you save time by automating repetitive processes while monitoring for anomalies or security concerns.
  • To reduce security risks through continuous monitoring, logging, threat detection, and incident response support.
  • To provide customer support, implementation, and consulting services.
  • To comply with legal obligations and enforce our agreements.

Mobile information, including text messaging originator opt-in data and consent, will not be sold, rented, or shared with third parties or affiliates for their independent marketing or promotional purposes.

4. Data security & risk reduction

Security is core to our mission. Our Services are designed to reduce—not introduce—risk to your organization. We implement a layered security approach that includes:

  • Encryption in transit for data exchanged with our systems, and encryption at rest where supported by our infrastructure.
  • Access controls based on least privilege for our team and systems, with audit logs for sensitive operations.
  • Secure development practices for our SaaS and automation solutions, including regular patching and dependency reviews.
  • Segregation of client environments and logical separation of data where multi-tenant infrastructure is used.
  • Security monitoring and alerting to detect suspicious or anomalous activity.
  • Optional data residency or data minimization configurations for clients with stricter compliance needs.

While no system can be guaranteed 100% secure, we continually improve our controls to keep your data protected while enabling AI-driven growth and automation.

5. Data sharing & processors

We only share your information with third parties when necessary to deliver the Services or when required by law. Typical categories include:

  • Customer support.

  • Cloud hosting, infrastructure, and security providers.

  • Payment processors that handle billing on our behalf.

These providers are bound by contractual obligations to protect your data and only process it according to our instructions.

6. Data retention

We retain data only for as long as it is needed to:

  • Provide and maintain the Services for your business.
  • Support performance insights that increase your revenue and efficiency.
  • Meet legal, accounting, or reporting requirements.
  • Resolve disputes and enforce our agreements.

Upon termination of your agreement, we follow documented data deletion or return procedures, subject to any legal retention obligations. You may request specific retention or deletion terms in your contract or data processing agreement where applicable.

7. Your rights & choices

Depending on your location and the nature of our relationship with your business, you may have specific rights regarding your personal data. These may include the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data, subject to legal requirements.
  • Object to or restrict certain types of processing.
  • Request portability of your data in a structured, commonly used format.

When we process data on behalf of your employer or your business (as a processor/service provider), we may redirect certain requests to the relevant business controller to ensure your request is handled under the appropriate legal basis.

8. Contact & questions

If you have any questions about this Privacy Policy, how your data is used to increase revenue, save time, or reduce security risks, or if you would like to exercise your privacy rights, you can contact us at:

AI Security Agency
Privacy Team

Email: support@sec-agency.ai

9. Changes to this policy

We may update this Privacy Policy from time to time to reflect new Services, evolving legal requirements, or improvements to our security practices. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, provide additional notice.

10. SMS Communications & Opt-In

If you choose to receive SMS text messages from AI Security Agency, you must provide explicit consent by entering your mobile phone number on our website or paper document and selecting an unchecked consent checkbox that clearly authorizes SMS communications.

SMS consent is not a condition of purchase. Message frequency may vary.

Messages may include:

• Appointment confirmations and reminders

• Service-related notifications

• Two-way communication regarding service inquiries

• Promotional messages only if separately consented to

Message and data rates may apply depending on your wireless carrier.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at [email protected].

We maintain records of SMS opt-in consent in accordance with applicable laws and carrier requirements.

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